O2 has officially announced that millions of its customers are receiving a complimentary rapid upgrade. This upgrade is introducing faster 5G+ services to users throughout the UK, providing improved mobile coverage and significantly quicker download speeds. O2 guarantees a 50% increase in performance compared to the older 4G service.
Aside from speed and reliability enhancements, the upgrade is expected to prolong battery life by reducing power consumption. This is achieved by eliminating the need for devices to connect to both 4G and 5G networks simultaneously, unlike the previous standard 5G that relied on 4G support.
The rollout of this upgrade has commenced for users with 5G+ compatible devices and SIM cards, with over 700 towns and cities already activated for the enhanced service.
Christian Hindennach, Chief Commercial Officer at Virgin Media O2, elaborated on the benefits of the 5G+ service, stating, “Our 5G+ service is now accessible to millions of customers across the UK, and uniquely, it is available to all O2 users regardless of their plans, unlike other networks. This upgrade improves performance in high-traffic areas, including major venues, benefiting residents and visitors alike. It exemplifies Virgin Media O2’s dedication to enhancing network capabilities and providing a more dependable user experience. We are investing £2 million daily to help customers prepare for upcoming mobile innovations.”
To check the availability of this upgraded service in your area, visit O2’s postcode checker on their website.
Some of the popular devices ready for 5G+ include the iPhone 15, iPhone 16 (including 16e), iPhone 17, Google Pixel 9 series (including Fold), and Google Pixel 10 series (including Fold).
5G+ refers to an enhanced iteration of 5G networks that utilizes advanced technologies such as higher-frequency spectrum, enhanced antennas, and network optimization to offer faster speeds, lower latency, and increased capacity.